Customer Support
Transform Customers Into Fans Who Love Your Brand
Empathetic & Persuasive Customer Service Team
Our customer support team does not only efficiently handle the frontline support but also maintains complete and accurate information to help your team resolve complex issues whenever required. Careful dissection of all information with the help of tags and tickets allows us and your organization to understand what is working and what is not. Amenity Business Solutions trains and grooms its professionals to become strategic thinkers rather than mere answering agents. We nurture every customer relationship with personalized support which is based upon emotional connection with customers.
At our organization, real conversations take place with customers which differentiates us from other customer service companies that resort to scripted responses. Focusing on complete satisfaction of your customers, our customer service agents go out of their way to provide resolutions to each customer that eventually builds a positive reputation of your brand and keeps you a step ahead of your competition. Besides handling existing customers of your business, our customer service team is exceptionally skilled in generating new leads, on-boarding new customers, promoting business offers, and carrying out other market activities like researches, surveys, polls, etc. Thus, we improve both your customer acquisition rates and retention rates with quality customer support services.